Join Choices host, Judi Moreo, as she interview hospitality customer service expert, Rocco De Lorenzo, regarding the need for better customer service in the hospitality/casino industry.  Find out what is meant by “Selling The Experience,” ROS, and Customer Value.  Find out what you can do in your business to set yourself apart from all the rest, whether you own the company or work for one.

Choices
Choices
Selling The Experience
Loading
/